Can I Return Mascara To Ulta?

Are you unsatisfied with the mascara you purchased from Ulta? Don’t worry, you can return it! Ulta has a generous return policy that allows customers to return products within 60 days of purchase. However, there are specific guidelines for returning mascara that you should keep in mind before heading to the store.

Firstly, if the mascara is unopened and in its original packaging, you can easily return it for a full refund or exchange. But if the product has been opened and used, Ulta may not accept the return due to hygiene reasons.

So make sure to test out your new mascara before breaking the seal on the packaging. Keep reading this article to learn more about Ulta’s return policy and how to properly return mascara.

Ulta’s Return Policy

So, if you’re not completely satisfied with your purchase, Ulta’s got your back with their flexible return policy. They accept returns within 60 days of purchase for a full refund or exchange.

This means that if you bought mascara from Ulta and it didn’t meet your expectations, you can take it back and get your money back or exchange it for another product.

When it comes to mascara refunds, Ulta has the same policy as they do for all other products. You can return the mascara within 60 days of purchase and receive a full refund or exchange.

However, there are some guidelines for returning mascara that you should keep in mind. So let’s take a look at what those are.

Guidelines for Returning Mascara

If you’re looking to bring back your mascara, make sure to follow the guidelines outlined here and cross all your t’s and dot all your i’s.

First of all, it’s important to note that Ulta only accepts returns for products that are still in their original packaging and have not been opened or used. This means that if you’ve already broken the seal on your mascara tube, you won’t be able to return it.

Additionally, when it comes to makeup, hygiene is a top priority. If you do need to return your mascara, make sure to clean the applicator thoroughly with soap and water before putting it back in the tube.

This will help prevent any bacteria from spreading and keep everyone safe. Now that you know what the guidelines are for returning mascara, let’s dive into how exactly you can go about doing so at Ulta!

How to Return Mascara to Ulta

Learn the simple steps to get your money back for that unused mascara you purchased at Ulta. Returning a product at Ulta, including mascara, is as easy as following a few guidelines.

If you are unhappy with your purchase or received a defective product, Ulta offers a return policy that allows customers to return items within 60 days of purchase.

Here are some tips and tricks to ensure a hassle-free return process:

  • Always keep your receipt handy
  • Make sure the mascara is unused and in its original packaging
  • Bring the credit card used for purchasing the product
  • Explain why you’re returning it – whether it’s because of an allergic reaction or if there were clumps when applying

For those frustrated with clumpy or smudged mascara, remember these helpful tips to prevent such issues from occurring: don’t pump the wand into the tube repeatedly, use a clean spoolie brush to separate lashes after application, and try using less product on each application.

Now that you know how to successfully return mascara to Ulta and have some tips for preventing clumps in the future, let’s take a look at other Ulta return policies to keep in mind.

Other Ulta Return Policies to Keep in Mind

You’ll be pleased to know that Ulta’s return policy extends beyond just mascara – did you know that they offer free returns on all online purchases? This means that if you’re not satisfied with any makeup product you order from Ulta, including mascara, you can easily return it for a full refund or exchange.

However, there are a few things to keep in mind when making returns at Ulta.

Firstly, while most cosmetics can be returned within 60 days of purchase, opened products cannot. So if you’ve already tried out your new lipstick or foundation and don’t like it, unfortunately, you won’t be able to get your money back.

Additionally, if someone gifted you an item from Ulta and you want to return it but don’t have the receipt with the purchase information on it, fear not – Ulta offers gift returns where they’ll give you store credit for the amount of the item.

Overall, while there are some restrictions on what can be returned and when at Ulta, their hassle-free policy is still one of the best in the business and makes shopping with them stress-free.

Frequently Asked Questions

Can I return mascara that has been used?

If you have used mascara and are wondering if it can be returned, there are a few things to consider. Firstly, sanitation concerns arise when returning used makeup products as they can potentially spread bacteria and germs.

Additionally, most stores have policies that do not allow returns of opened or used cosmetic items due to health and safety reasons. It is important to note the expiration date of the mascara before purchasing it and using it as expired makeup products pose health risks.

Therefore, in general, it is unlikely that you will be able to return mascara that has been used or opened.

Will I receive a full refund for returned mascara?

Did you know that according to a recent survey, 63% of consumers consider the return policy when making a purchase? When it comes to returning mascara, refund eligibility depends on the store’s return policy.

Ulta has a fairly lenient return policy, but there are some exceptions. If you’ve used the mascara and simply don’t like it, you can still get a full refund as long as it’s within 60 days of purchase and you have your receipt.

However, if the mascara has caused an allergic reaction or is defective in some way, Ulta may require that it be returned unused and unopened for a full refund. It’s always best to check with your specific store location for their exact return policy on opened beauty products.

Can I return mascara to Ulta if I purchased it online?

When it comes to buying makeup online, there are both pros and cons. The benefits include the convenience of shopping from your own home and being able to compare prices easily. However, one major drawback is not being able to see the product in person before purchasing it.

If you do decide to purchase mascara online and are unhappy with it, you may be wondering if you can return it to Ulta. While Ulta does have a generous return policy, it’s important to note that certain products may not be eligible for returns due to sanitary reasons.

In general, though, if you’re dissatisfied with your mascara purchase from Ulta (whether made online or in-store), they will likely offer either a refund or exchange.

As always, we recommend double-checking the specific return policy for mascara on Ulta’s website before making any purchases.

What if I lost the original packaging for the mascara I want to return?

If you’ve lost the original packaging for the mascara you want to return, don’t worry! There are still solutions available for you. Ulta may accept your return as long as the product is in good condition and has not been used excessively.

However, it’s important to note that some exceptions do apply when it comes to returning mascara. For example, if you’ve opened and used the mascara or if it’s been more than 60 days since your purchase, Ulta may not accept your return.

It’s always best to check with their customer service team before making any assumptions about their return policy.

Can I exchange a mascara for a different brand or product at Ulta?

Oh, you’re in for a treat. You know what they say about Ulta’s return policy – it’s practically foolproof! So, when it comes to exchanging your mascara for a different brand or product, you’ll be happy to know that the options are endless.

Whether you want to try out a new formula, color, or simply change your mind altogether, Ulta has got you covered with their hassle-free exchange policy.

And get this – even if you’ve lost the original packaging (gasp!), Ulta still accepts exchanges as long as the product is unused and in its original condition. Talk about exceptions! So go ahead and experiment with your makeup routine without any fear of buyer’s remorse – just remember to keep that receipt handy.


So, can you return mascara to Ulta? The answer is yes! As long as you follow the guidelines set by their return policy, you can return any mascara that didn’t work for you or caused any allergic reactions. Remember to keep the original packaging and receipt for a smooth transaction.

It’s always important to read up on store policies before making a purchase, especially when it comes to beauty products.

Knowing your options and rights as a customer can save you time and money in the long run. So next time you need to make a return at Ulta, don’t hesitate to do so – they’ve got your back!

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